- RISK-FREE: 14-Day Return Guarantee
- FREE Worldwide Shipping
- PERFECT Gift!
We truly believe we make some of the most innovative products in the world, and we want to make sure we back that up wit a risk-free ironclad 14 Days Guarantee.
If you don't have a positive experience for ANY reason, we will do WHATEVER it takes to make sure you are 100% Satisfied with your purchase.
Buying items online can be a daunting task, so we want you to realize that there is absolutely ZERO risk in buying something and trying it out. If you don't like it, no hard feeling we'll make it right.
We have 24/7/365 Ticket and Email Support. Please contact us if you need assistance.
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Shipping & Returns
We proudly offer FREE worldwide shipping for all our products! The estimated delivery time is between 1 to 3 weeks due to very strong demand. Rest-assured we are doing everything in our power to get your order to you as soon as possible!
As soon as your product is shipped from our facilities, you will receive a tracking code from us with which you can easily track your order and can always be up-to-date about its status.
You can return your product within 14 days if you are not fully satisfied with it. We will then send you instructions on how to return it. Please note however, that we will not cover the shipping costs of the returned good.
Do you ship to my country?
We ship our products worldwide.
What are the shipping costs?
There are no extra costs for shipping. The price includes all costs.
Can I return my product if I am not completely satisfied?
Absolutely, you have a 14-day return guarantee during which you can return your product without giving any reason.
How long does it take until my parcel arrives?
The estimated delivery time is between 1 to 3 weeks due to very strong demand.
What payment method does Excellence Gadgets accept?
Currently we accept Visa, MasterCard and Paypal.
Who do I contact with questions about my order and any other concerns?
You can contact our Customer Service 24/7/365: firstname.lastname@example.org
Where can I send my return to?
The address of our headquarter is: An den Langen Lüssen 14b, 1190, Vienna, Austria
How do I cancel my order?
In this case, please contact our Customer Service immediately: email@example.com